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Step 4: Launch to End-Users!
SET UP POINT > PLAN AND DESIGN > START INTEGRATION > LAUNCH TO END-USERS!
- Is the menu of exchange options sufficient?
- Are the offered exchange options attractive for my members?
- Are goals and objectives being met?
- Is your loyalty program having a material impact on customer engagement and satisfaction?
Does my loyalty program suck? Do I even need exchange transactions in my program?