SET UP POINT > PLAN AND DESIGN > START INTEGRATION > LAUNCH TO END-USERS!
Step
Description
Skillset
Approx Duration
4. Launch to End-Users!
(Conduct an initial pilot)
Fine-tune exchange partnerships
Assess impact on KPIs
Non-technical
Project dependent
1. Follow the customer success roadmap
Profit from a wide range of best practices in the loyalty field. Incorporate as many tips as you can to make sure your loyalty program will be a success.
2. Fine-tune exchange partnerships
Is the menu of exchange options sufficient?
Are the offered exchange options attractive for my members?
3. Assess impact on KPIs
Are goals and objectives being met?
Is your loyalty program having a material impact on customer engagement and satisfaction?
Does my loyalty program suck? Do I even need exchange transactions in my program?
Check out this article to see whether your loyalty program sucks. Leverage the qiibee ecosystem to its fullest to ensure that it won't!