The primary drivers in an ecosystem are earn, exchange and redeem. These must be balanced in order to have a well functioning and sustainable ecosystem.
Compensation for the customer in return for purchases, services or tasks performed
Exchange of loyalty points for other loyalty points, miles, crypto or other assets. The customer leaves the brand loyalty system and taps into the qiibee ecosystem.
Points are redeemed for gift cards, discounts, events or other options the brand offers their customers. The customer stays in the brand loyalty system.
qiibee offers a wide variety of integration options to make it as easy as possible to join the qiibee ecosystem. Naturally, all of them have different pros and cons. Evaluating and comparing them to the business goals is very important. See the whole list of integration options here.
The customer is key and you know them best. Tailor the loyalty program to their needs. qiibee created a customer success roadmap with the best practices to make sure your loyalty program will be successful. Make sure to implement (almost) all of them!
Additonaly, we have provided a sample use case with screens and flows and helpful suggestions to get you started!